Ryno Hire (RH) is a locally owned business residing in Brisbane north-side. A privately-owned and operated organisation with less than 10 employees. The company first opened in 2014 and currently has a proven steady yet rapid growth rate. RH operates within the machinery hire industry and primarily services the construction industry. The company's core business is based on providing dry hire (DIY/self-operate) of construction machinery and equipment such as excavators, skid steer loaders, and tipper trucks. RH supplies to the following target market: - Homeowners for DIY projects, - Trades people and contractors, and - Industrial clients such as small-medium businesses, typically owner-operators. The company has a proven ability to supply equipment that is cost effective, reliable and easy to operate for end users. RH has also expanded into servicing excavators and loaders of not only their own equipment to save on outsourcing expenses but also that of customers, allowing a second income stream for the company. Although still a small business in its early years the company showed a 156% growth in 2017. RH pride themselves on a distinctive customer service model in comparison to that of their competitors by; - Putting the customer first and not treating them as a number, - Having more than usual extended business hours, - A pay upfront/no deposit required approach, and - Provide customers with the ability to access the owners outside of normal operating hours. Previously, RH utilised labour as a host company for WorkCover's 'Return-to-Work Program' (WorkCover 2018), designed to provide employment of individuals returning to work post work cover claim recovery. In addition to this, recently RH has invested in employing diesel mechanic apprentices to aid in the growth of the business, in support of youth employment and the local community. This along with the business's extended hours and remarkable customer service reputation shows the company's true values.
- Shed 2, Units 2-4, 29-31 Timms Road, Everton Hills, QLD, 4053, Australia